Privacy Policy

Introduction

The Feng Shui Agency Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal information provided through our website, consultations, correspondence, and related advisory services.

If you have any questions regarding this policy or the handling of your personal information, please contact us at:

info@fengshuiagency.com

1. Who We Are

The Feng Shui Agency Ltd provides strategic residential and environmental advisory services, including Classical Feng Shui consultation, spatial analysis, timing selection, and related advisory work.

Feng Shui Agency Ltd is registered with the UK Information Commissioner’s Office (ICO).

2. Information We May Collect

We may collect and process the following categories of personal information:

  • Name
  • Email address
  • Telephone number 
  • Postal or project address 
  • Billing information 
  • Information relating to your property or project 
  • Correspondence and consultation notes 
  • Information submitted via website contact forms 
  • Technical website usage data such as IP address and browser information

We only collect information reasonably necessary to provide our services or respond to enquiries.

3. How We Use Your Information

We use personal information in order to:

  • Respond to enquiries
  • Provide consultations and advisory services
  • Prepare reports and recommendations 
  • Arrange appointments and site visits 
  • Process invoices and payments 
  • Maintain internal business records 
  • Comply with legal and accounting obligations 
  • Improve the performance and security of our website

Where you have expressly consented, we may also send occasional newsletters or updates relating to our services. You may unsubscribe at any time.

4. Legal Basis for Processing

We process personal information on one or more of the following lawful bases:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations 
  • Consent (where required)

5. Confidentiality

We treat client information with discretion and confidentiality.

Personal information will not be sold or knowingly disclosed to unrelated third parties. Where relevant to a project, limited information may occasionally be shared with architects, designers, contractors, or professional collaborators directly involved in the client’s project.

Information may also be disclosed where required by law, court order, insurance requirements, or for the establishment, exercise, or defence of legal claims.

6. Payment Providers & Third-Party Services

We may use trusted third-party providers to support aspects of our business operations, including:

  • Stripe — payment processing
  • PayPal — payment processing
  • Xero — accounting and invoicing 
  • GetResponse — newsletter distribution 
  • Website hosting and IT support providers

These providers process data in accordance with their own privacy policies and applicable data protection legislation.

7. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • the provision of services,
  • legal or accounting obligations,
  • insurance purposes, 
  • or the protection of legitimate business interests.

Project-related advisory records may be retained for reasonable professional reference purposes.

8. Your Rights

Under UK data protection legislation, you may have the right to:

  • request access to personal information held about you,
  • request correction of inaccurate information,
  • request deletion of information where appropriate, 
  • restrict or object to certain forms of processing, 
  • withdraw consent where processing is based on consent, 
  • lodge a complaint with the Information Commissioner’s Office (ICO).

Requests relating to personal information should be submitted in writing to:

info@fengshuiagency.com

9. Website Cookies & Analytics

Our website may use cookies and similar technologies in order to:

  • maintain website functionality,
  • improve user experience,
  • analyse website traffic and performance.

We may use Google Analytics or similar analytics tools to understand website usage patterns.

Most web browsers allow you to control or disable cookies through browser settings.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Third-Party Websites

Our website may contain links to external websites. Feng Shui Agency Ltd is not responsible for the privacy practices or content of third-party websites.

12. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, business operations, or website functionality.

The most recent version will always be published on our website.

13. Contact

The Feng Shui Agency Ltd 
Email: info@fengshuiagency.com 
Website: https://www.fengshuiagency.com

Last updated: May 2026

Rated 5 out of 5
Sarah’s inputs on a recent project we worked on were aesthetically pleasing and her commitment to her profession and her genuine belief in the ancient art have convinced a non believer like me that it’s not all about wind chimes. The project is now complete and in my personal opinion, one of our best works to date.
Vatsal Mehta
Architect and Interior Designer, London
Rated 5 out of 5
Since implementing your suggestions I have seen positive changes of all sorts. The energy in the office circulates better, and the atmosphere is lighter. My office is a very pleasant space to be in and work gets done in a very relaxed manner. With regards to the business, it is now definitely on an upward trajectory, with more sales and better profit margins. The infernal negative spiral I was in has definitely reversed.

My personal life has also transformed, as my divorce has finally been agree after 10 years of difficult negotiations and my heart has opened to a new love. Everything is now going wonderfully, and I appreciate this every day and thank you for your help. Things seem to improve further with each passing week!
P Koehli
Morges, Switzerland. (translated from French)
Rated 5 out of 5
I was so surprised at how much detail and method there is to Feng Shui and Chinese Horoscopes knowledge. I had originally hired Sarah to help us with our beachside restaurant, which was suffering with slow trade & staff problems, but upon listening to her explain Feng Shui it was clear to me how she could help us with many other projects.

She arrived to do one consultation but ended up helping us with a further 4 projects on the island. Her feedback was always helpful and practical and her suggestions for the Lord's Cove resort created another plot of land for us to sell and also reduced water feature costs substantially. All our clients loved the new look and feel of our restaurant and even the staff commented how much better it felt. I'd highly recommend Sarah and her work.
Jeff H
Property Developer, Antigua
Rated 5 out of 5
Thanks for your visit yesterday and I am thrilled to say that Ellie went straight to sleep last night and we didn't hear a peep out of her until 7:30 this morning. Plus there is now space for her to play in her bedroom so she loves it. Hurrah!
Mother
Primrose Hill, NW3
Rated 5 out of 5
I can wholeheartedly recommend employing the services of Sarah McAllister, Director of the Feng Shui Agency. I am opening an Urban Day Spa in Knightsbridge and was keen to follow the principles of Feng Shui so I contacted Sarah at the conceptual stage. I had already employed an architect/designer so Sarah worked alongside my Designer and Graphic design agency, ensuring my logo and brand identity was favourable, and that my refit plans followed the relevant principles suitable to the site location and planned usage whilst always respecting and working with the brand vision.

Sarah thoroughly explained all the concepts and their relevance to me, without using lots of baffling jargon. She provided clear advice and an extremely detailed and informative report that enabled me to guide my team of builders through the project. Always very generous with her time, Sarah is very approachable, extremely knowledgeable and maintained regular contact at all times whilst never being overbearing.

Sarah showed sensitivity to the limitations of my project (structural, financial or other) and the commercial practicalities of the space, regularly offering alternatives if we were unable to implement particular suggestions whilst maintaining a real dedication and enthusiasm for my project including a great follow up service.”
Philip J Davies
Rated 5 out of 5
Sarah's very friendly, down-to-earth and practical approach in helping me change the "small" things in my environment in order to achieve big goals has been fundamental in my personal growth. I have experienced overwhelmingly positive changes after her advice on my flat. It is like I have embarked on a new creative journey and I now feel more intuitive and centred. I feel extremely positive and the energy flow is boundaryless!
Sweta Jayantilal
Lehman Brothers
Rated 5 out of 5
I really enjoyed working with Sarah. I benefitted a lot. She spent lots of time with me and learned about me and my family and our properties in detail. She then produced a detailed report on how to improve chi in my home and my husband’s business. I trust her judgment very much. She has an ability to focus on others that is amazing. She knew things about me and my family that I did not tell her.
Alma
Houston, USA
Rated 5 out of 5
Sarah is a genius! Chris and I really enjoyed our horoscope partnership reading with her. It was a wonderful experience. Neither of us had ever had our chart read before, and we knew little about Chinese astrology. Sarah was able to explain everything in a way that was easily understandable and immediately relevant and applicable to our lives. We learnt a lot about ourselves and about each other - practical information that we are still using to this day.
Kate Gerry and Chris Kenney
New York
Rated 5 out of 5
I was so impressed with Sarah’s feng shui report that I decided to hire her company to fully interior design my flat. I am delighted with the results. The flat looks and feels wonderful. It is both energising and relaxing! I sleep like a baby and all my friends comment on the great energy of the place and the creative use of colour.

Sarah and Vatsal showed a real commitment to the project and to the achievement of high standards throughout. If feng shui design has this positive an effect on a residential premises then I really think more businesses and urban planners should be spending some serious money with Feng Shui Agency!
S Hirsch
Ethical Fund Manager
Rated 5 out of 5
I had the Chinese Horoscope done for myself and fiancee and it was truly remarkable. It was insightful, specific and very accurate. It pinpointed our personalities and indicated the best time for making big life decisions. Having been told by Harley Street experts that we could not have children, we followed the advice about timing and are now proud parents to two healthy children. Highly recommended.
Paula Clancy
W Hotel Group
Rated 5 out of 5
I’d be happy to recommend you to anyone.Your report on how each member of staff interacts with everyone is so accurate, its scary! Since we rearranged the space like you said, our income has gone through the roof. We placed a festival on sale last week and they normally take 6 months to sell and this one will be sold out by this Sunday coming! So everything you have said, is working and things are so much better in our lives. So thank you so much. We are truly grateful for all these things happening.
Barry Hogan and Deborah Kee Higgins
ATP Festivals, London

Rated 5 out of 5
It is amazing how the changes you advised us to make in our home made our business immediately start to perform better (and continue ever since!). We had a record month in October when usually the sales figures are very low. I am so glad I decided to get you to come to Belgium, we are so excited about our business again and can finally draw a salary! Thank you Sarah.
Sigrid Steeno
Spirit of Nature outdoors recreational equipment shop, Belgium

Rated 5 out of 5
Life has been very good since we adopted the recommendations Sarah made. My business is flourishing and my family well and happy. It is clear that Sarah knows her subject very well and has an excellent teacher in Master Chan.
Z Glover
Safespace, Brighton
Read More Reviews On Google

Frequently Asked Questions

Ideally at the earliest stage of design, before planning submission or site layout decisions are fixed.

Yes. Most advisory work is undertaken alongside architects, planners and landscape designers.

Classical Feng Shui is not primarily an interior decorating practice but a system of environmental planning that examines orientation, landform and spatial organisation.

It is most effectively applied during site selection, architecture and landscape design, yet its principles can also guide interior layouts.

At this level, Feng Shui focuses on directional alignment and the balance of the Five Elements – water, wood, fire, earth and metal – within the space.

Yes. Advisory work is available globally for private estates and development projects.

Scroll to Top